Warranty terms

For All Batteries: (OEM & Original batteries)

We offer 6 months warranty only,

If you receive a defective package, please kindly contact us within 7 days, we will check it and return a refund or resend a new package.

If you need a refund please kindly return the full package for us.

 

For Original Adapters:

We offer 12 months warranty only,

If you receive a defective package, please kindly contact us within 7 days, we will check it and return a refund or resend a new package.

If you need a refund please kindly return the full package for us.

 

For OEM Adapters:

We offer 6 months warranty only,

If you receive a defective package, please kindly contact us within 7 days, we will check it and return a refund or resend a new package.

If you need a refund please kindly return the full package for us.

 

For Replacement Keyboards:

We offer 12 months warranty only,

If you receive a defective package, please kindly contact us within 7 days, we will check it and return a refund or resend a new package.

If you need a refund please kindly return the full package for us.

 

For Laptop Screens:

We offer 12 months warranty only,

If you receive a defective package, please kindly contact us within 3 days, we will check it and return a refund or resend a new package.

Physical damage will not cover. Check the package before you sign for the delivery.

If you need a refund please kindly return the full package for us.

 

We reserve the right to inspect products returned from its customers in order to determine the cause of the problem. We shall return defective products that could not be repaired at no-charge, except for shipping costs. This warranty does not cover expendable or consumable parts and product problems related to the following:

(1) Products damaged during shipping due to insufficient or improper packaging.

(2) Damage caused by force majeure (such as fire, flood, war, earthquake, snowstorm, etc.)

(3) Damage caused by normal wear of parts, scratches, surface rust or deterioration, improper use, improper storage, improper testing, negligent use of improper voltage or current, accidental damage, abnormal or unusual use, use of unauthorized accessories or modules, use contrary to the operating instructions, improper operating temperature/environment, or lack of regular maintenance.

(4) Product repaired, dismantled, or altered by unauthorized technical personnel.

(5) Damage caused by computer viruses.

(6) Removed warranty seals or serial number stickers which void our warranty.